Many good points here
Thank -You for starting this thread BOBBI!:clap2::clap2:
I would say if youhave a "work" phone and a personal phone, and you're out with friends or whatever or otherwise off the clock, turn off or leave the work ph at home...just my thoughts....could avoid a whole lot of mess that way, cuz if you're replying to texts or answering calls on the work ph, tends to make guuys think you're available....
This is fine, if you are planning on being off, and have had a chance to have your advertising reflect this. Sometimes we still answer, as it is all part of the customer service part of the job. You never know, it MAY be for a booking we CAN actually fit into our schedule, so, not answering the phone =Loss of possible appointment. This is my personal experience speaking, that is why I TRY to answer my phone WHENEVER possible.
I hear you Bobbi, yes apparently we can be ready on short notice...lol. We do have lives outside of this and if we are unavailable we are unavailable we should not have to explain ourselves. Especially if we advertise certian hours we work. But yes if I am not available they go on down the list of days and times what about at this time or that day. If we are not available then we are not available plain and simple. Please we have a social life. Thanks Guys.
Good point Angie,
We do have lives outside of work. I myself advertise availability from 10am to midnight, but I cannot chain myself to the house, ready at all times JUST IN CASE someone calls and wants to see me RIGHT NOW. During my hours of work, if I choose to take care of personal errands, I try to make sure that I am "appointment ready" prior to departing, including the state of my incall. That way, should I answer a call and I am able to agree on terms that work for BOTH parties involved, there is very little to do once I get back. As I am a very low volume provider, I do answer my phone, as PRE BOOKED APPOINTMENTS are my bread and butter.
I only book last-minute, never ahead of time. So if a lady is not available within say an hour or two of when I call, I move on to someone else. But I don't get angry at the unavailable lady or write her off. Its just the way things worked out on that particular day.
An hour or two is COMPLETELY within the realm of acceptable as far as short notice is concerned.
Its all the guys who EXPECT
1.That you are not previously booked
2. Just because you happen to be working, they can arrive at your incall within 15 minutes, with NO THOUGHT that you MAY need to freshen up, or get ready for the appointment in SOME WAY, SHAPE OR FORM.(?)
3. That you will see them without asking a single question.
4. Have not taken a look at your website, which would answer a LOT of questions.
5. Even if by some MIRACLE, you HAPPEN to be available, and say YES TO THE CALL, they ask you something that is NOT part of your menu, or is CLEARLY on your "RESTRICTIONS LIST" AND DON'T COME TO SEE YOU ANYWAYS! (OR BOOK AND NO SHOW!)
NO RESEARCH, NO TACT AND ABOVE ALL NO APPOINTMENT.
These types of fellows are the ones that make this job extremely frustrating. We want to be Fresh, Ready, Relaxed, and able to greet you with ease, class and charm. It is kinda hard to pull this off when you are running around like a chicken with your head cut off trying to get ready for someone who doesn't appreciate it, but EXPECTS IT. The more time you give us to be COMPLETELY ready for your visit, the more relaxed and appreciative we will be......... and we have MANY ways of conveying our APPRECIATION
