You don't need to book an appointment. Just walk in. Just buck yourself up... cowboy... and walk the fuck in there.

You'll be fine.
If you don't know who you want to book with anyway, this is the better way.
If you wanted to book an appointment... you would phone (not text) and talk to Boss Tina, or whomever is answering the phone, and try and book a specific lady at a specific time. They will tell you if it is possible or not. But if you don't know who you want... go look at a line-up. The Madam (usually Tina) will put you in a room, and bring the available ladies... one-by-one... to the door of your room to say "hi." It goes by fast, then you make a choice. If you need suggestions... ask Tina (or whomever is being the Madam if Tina isn't there).
Moreso than any AMP in Metro Vancouver, Swan Lake has good line-ups... 5 to 10 or even 12 or more ladies. Never really less than about 5 to choose from at the absolute minimum (from what I understand.. I have been there 5 times in my life. I am "The Mansion One Guy" ... not The Swan Lake Guy). You will see something you like... particularly if you are '"down" with 30-45-ish (and some older) Chinese... and some other variety thrown in to round it out. That is not true at... basically every other AMP in the region. Lots of places have 2 girl line-ups.
The default is that there will be some amount of massage at the beginning. Some will ask if you want "hard" or "soft" massage. This is not code. The sex is coming soon enough.
Even if you don't say a word and are nervous as hell... it will transition to sex fairly quickly. This is the business. They know what they are doing, and what people are paying for.
If you don't want a massage, just tell the lady... and she will be fine with skipping it. Tons of clients do that all the time.
For rates, look at their leolist ad.... those are the rates.
https://www.leolist.cc/personals/fe...ing_time_and_flowers_are_on_their_way-5787708
"HE" (Happy Ending) is a sensual massage with a hand-job at the end. You could "tip" that up to BBBJ or whatever you want... but why bother?
Almost the whole business is "FS" (Full Service), meaning a sensual massage (if you want it) followed by oral sex and vaginal sex.
It says "all inclusive with room charge and tips" but in reality you are going to have to tip to get certain kinds of services. This is an infinitely complex topic that is endlessly spelled out, reported, updated and debated in the massage section of this board every year. "Who will do what... for what tip?" Things like BBBJ, RIM, CIM, CIMSW, COF, Greek, etc. tend to require tips
Look at this year's version of the Swan Lake thread in the massage section. It should answer a lot of questions.
https://perb.cc/xenforo/threads/swan-lake-2026-1-0.399912/
To shamelessly "plug" my own contributions, I have written four long, detailed, reviews that are like stories detailing my experiences there. Want to know what it is like? Read those accounts. That is about as close as you are going to get by looking at words on the Internet.
Swan Lake - "SaSa" -
https://perb.cc/xenforo/threads/sasa-or-sascha-swan-lake-garden-city-rd-richmond.389138/
Swan Lake - "LuLu" -
https://perb.cc/xenforo/threads/lulu-swan-lake-garden-city-rd-richmond.389131/
Swan Lake - "Theresa" -
https://perb.cc/xenforo/threads/theresa-swan-lake-garden-city-rd-richmond.390212/
Swan Lake - "Yuki" -
https://perb.cc/xenforo/threads/yuki-swan-lake-garden-city-rd-richmond.401234/