Instead of bitching at the emloyee, whose job could be at risk if they don't do it, write a letter to Management, namely the head office of said company.
Suggestive selling
- Thread starter storm rider
- Start date
okay, i am comment #58.
Has it been noted that what he is describing is called "upselling"
I thought "suggestive selling" was the act of putting candy and other impulse items at the til. Or is that just known as "impulse buying."
Has it been noted that what he is describing is called "upselling"
I thought "suggestive selling" was the act of putting candy and other impulse items at the til. Or is that just known as "impulse buying."
Behind this good girl image is a very bad ass!!!
p.s. your inbox is full
very good, thanks for answering my question!
That is exactly what companies like Safeway are doing.Raise a large pool of funds provided by it's customers via public shaming.Say half the working population of Canada gets hooked on this corporate agenda for just 1 charity drive and Safeway has raised a collective charitable donation of $20,000,000
to which Safeway gets a tax writeoff for that donation made by it's customers.
Even more aggressive are the larger corporate charities in Calgary right now who employ people on a paid hourly basis to occupy street corners whilst wearing corporate logo'd clothing and put the public chame bite onto people walking the street with a hard sell to donate.The same corporate charities who distribute maybe .30 on each dollar they raise to the people/groups they purport to help.All the while the corporate charities pay their executives 7 figure salaries as well as bonuses and expence accounts.
I wont donate a thin dime to a corporate charity as I dont like throwing my money to pigs at the trough.I would much rather set aside say $150 a month from the start of the year(when I am out of debt) and adopt a needy family at christmas and can see the direct impact of my generosity.
SR
Use a little humor to deal with the situation. Example, ordering breakfast at McD.
Me: Good morning, can I get the bacon 'n egg McMuffin meal with a medium coffee, double double please?
McD: Would you like to add a shot of Espresso to your coffee for an extra $0.50?
Me: No but I'll take a shot of Congac!
McD: Sorry sir, we don't have any Congac.
Me: How about... wait, never mind. How about we just stick to what I ordered, eh?
That employee never asked me again...
Me: Good morning, can I get the bacon 'n egg McMuffin meal with a medium coffee, double double please?
McD: Would you like to add a shot of Espresso to your coffee for an extra $0.50?
Me: No but I'll take a shot of Congac!
McD: Sorry sir, we don't have any Congac.
Me: How about... wait, never mind. How about we just stick to what I ordered, eh?
That employee never asked me again...
What about if you go to bestbuy and futureshop and they try to sell you that nonsense insurance.
They can be very pushy even if you tell them no.
Is it okay to play with them. I tell them its a horrible offer and I know this cause I have been an actuary for over 12 years.
They never know what an actuary is. I tell them selling insurance without knowing what an actuary is, is like selling milk and not know what a cow is.
All I get is stares.
They can be very pushy even if you tell them no.
Is it okay to play with them. I tell them its a horrible offer and I know this cause I have been an actuary for over 12 years.
They never know what an actuary is. I tell them selling insurance without knowing what an actuary is, is like selling milk and not know what a cow is.
All I get is stares.
Like others have said upselling does work or else they wouldn't be doing it. Even if 5-7 people out of 100 agree to the upsell that is still 5-7 extra sales the store wouldn't have had. I'm sure everyone has gone to a place like McDonald's. The first apple pie is 99 cents but you can get two for $1.39. You don't yell at the cashier that the single apple price should be 70 cents do you? Or how come the dollar drink deal is only in the summer?
Yes stores do get mystery shoppers and are rated. It lets the stores know what is working and what needs to be improved on.
Another thing is cross promotion of items. You go and pick some steaks for the bbq and there might be a spice rack/bbq sauces also there. 99% probably won't grab a spice/bbq sauce but one person might.
Same thing with samples, most people won't buy the product but some will.
Yes stores do get mystery shoppers and are rated. It lets the stores know what is working and what needs to be improved on.
Another thing is cross promotion of items. You go and pick some steaks for the bbq and there might be a spice rack/bbq sauces also there. 99% probably won't grab a spice/bbq sauce but one person might.
Same thing with samples, most people won't buy the product but some will.
