Katlyn,
I sent you an email with the contact info of the guy that I use to unlock all my phones, he's great and has a fast response time. He is located downtown and will unlock the phone for you in person or send you the unlock code if you choose to pay via paypal.
I'm assuming you want to use this on the Fido/Microcell Network in which case calling them to ask them to unlock it for you is a bad idea. Blackberries are not one of their listed phones and it's never a good idea to let them know you aren't using one of their branded phones. They used to support B.E.S. through their blackberry connect plan, but no longer offer that plan to anyone, whether they are new or existing loyal fido customer. To my knowledge they won't unlock it for you, although I have never asked them personally myself.