I'm so disgusted!!!

[paigeadams]

I'M SO DISGUSTED!!!

I was in the dollarama @ 6200 McKay Ave, there was a 20 year old guy in a business suit standing in line with an apple juice and one of the staff started yelling at him to leave. I was about 10 feet away and didn't hear his reply but could tell he was polite. Next thing I know there were 3 older female staff all yelling at him to go but he stayed quiet saying "I just want to buy my juice and I'll go".

It turns out he stole from them "3 years ago!"

Very quickly he was surrounded by a group of staff all yelling at him and most of the people in the store started to gather, he stayed polite and kept saying "I'm sorry for what I did, I just want to buy my juice and go". This went on for a few minutes and was drawing A LOT of attention, but he stayed calm and just kept repeating "I'm sorry, I just want to pay for my juice and I'll go"! But these old bats just kept at him like a pack of wild dogs...

He finally started to get upset and said "fine, then charge me! if not, let me buy my juice", and they still kept at him, he replied "If you make me go, I'm taking the juice with me" (I would have opened the bottle and started drinking it, but that's me)... they were relentless and kept yelling at him making the situation VERY HEATED!

APPARENTLY PEOPLE WHO GO THROUGH TOUGH TIMES CAN'T CHANGE... or deserve a second chance!

I felt bad for him so I went over and was going to start to stick up for him but as soon as I took a few steps towards them and started to say something the lady started to yell at me telling me "it's none of your business... keep your mouth shut and keep shopping"... so I replied "I don't want to shop here with staff like this", I dropped my stuff on the floor and walked out! He took my cue and followed.

We've all gone through tough times, we all deal with it differently... this guy stole from a F#%&'in dollar store AND it was over 3 years ago! Now he's clean cut, dressed in a suit, holding a briefcases, wanting to buy a juice at 12:10 (lunch time for people who work)! I'd have to bet he's either changed or is at least trying to change his life!

I'd love to get all these nasty old bats reprimanded for their actions and WILL be sending dollarama an email.

(GREAT! Now I have to find another store that sells the same storage boxes! Do you know how difficult that is?)

 

[Very Veronica]

So if a client dined and dashed on you three years ago, you'd see him again? Excluding obvious discrimination, private business has the right to refuse service. Running a business is hard work, shoplifters are a total pain in the ass and personally, i can see why the owners have a zero tolerance policy and it's not like dollarama has a monopoly on juice.

 

[edmontonsubbie]

I will chip in with a reply here because I did note this thread. First off, congrats to paige for relaying so eloquently your emotional state upon encountering the situation. I would have had the same thoughts. Secondly, wow, VV thank you for pointing out the logical flaw. You could be my lawyer.... And, finally, thank you SNL (I always think "Saturday Night Live" when I see you abbreviated that way) for pointing out the obvious....obviously there was SOMETHING about this dude that would cause them to remember him three years later in a different state of dress. He could have and should have....requested a private meeting with the manager in order to redress the wrong done those three years ago. He would not have found himself in that spot.

My favourite line for handling people who look to me for direction (poor fools) is simply....don't put me in a spot where I will be required to point out your errors, and we'll get along just fine. I dislike intensely having to grow angry in public...but, I won't back down from it....and I doubt most of the readers would either. Those dollar girl chicks were obviously pissed off enough to address him publically....I suppose simply because he presented himself that way. As a very good friend of mine will often quote in matters such as this...."how do you walk with balls that big?".

Speaking of that good friend, he just inquired as to my availability for a drink. Well, as my proroguing daughter has cancelled our engagement until tomorrow...I was left with little reply other than..."sure!" Those fucking blinds can wait till tomorrow for dusting.

cheers,

eddie.

 

[HubbaHubba]

So if a client dined and dashed on you three years ago, you'd see him again? Excluding obvious discrimination, private business has the right to refuse service. Running a business is hard work, shoplifters are a total pain in the ass and personally, i can see why the owners have a zero tolerance policy and it's not like dollarama has a monopoly on juice.

Agreed 100%.....I wouldn't let him back in my store either.

 

[Kong420]

i would also not have let this guy in my store, doesn't really matter that the guy is in a suit or carrying a briefcase.... i think most of us will remember the story of the wolf in sheeps clothing.

 

[jajabinks2]

Paige,
The store has the right to refuse service to anyone. If they choose to refuse service to him, than he has to go. If he stole from them 3 years ago and was truly sorry for what he did, why did he not make amends on the spot. He could have offered them some money to replace what he stole, and they might have sold him the juice. The fact is that these customers are not worth the time. If he was in the store with a juice in his hand, what else is in his pocket? If a client came to see you, and stole an item from you. Do you still see him again, even if its 3 years later?

 

[mercyshooter]

I will have to agree with V.V. too!

 

[whatisthis]

I dropped my stuff on the floor and walked out! He took my cue and followed.

I like that. Keep it up.

 

[whatisthis]

Is it necessary to point out that wearing a suit does not mean the guy has changed his ways? Some people will steal if it's not locked down and they think that they will get away with it. Sometimes, they don't even expect to get away with it. To them it's a game. It's exciting to them to have people having to try to figure out what they've stolen this time.

I think that this is where this guy comes from. That's why he was having fun standing there insisting on buying his juice, instead of leaving when asked to.

The women that run the store are probably the owners. In these franchise things, the operator is basically buying a low paying job. What a shoplifter steals is coming right out of the woman's cupboard.

http://en.wikipedia.org/wiki/Kleptomania

Your right too, he could have bought from somewhere else too.

 

[paigeadams]

I was very heated and didn't post the full story... I should have taken a breath before posting or perhaps not posted it HERE at all?

First off I don't agree with stealing and I don't know his past (for all I know he may bave been homeless and stole food?)... I mean, what can you really steal from a dollar store? However, I was standing right there TODAY when HE was attacked by half a dozen old bitties all yelling at him... I disagree with how the store handled themselves and was so disgusted with the way this kid was treated. He IS a person, he was NOT rude and I'm sure if he'd been quietly reminded of his ban, he would have left the store without an incident.

By reading the replies, I now see I was wrong to think the members here might share my view on treating people according to their actions of today. I guess I'm just an eternal optimist and like to see the good in people... and I HAVE given people 2nd & 3rd chances in the past. However I will admit I've never (knock on wood) been ripped off or wronged by a client (other girls yes, but never clients).

 

[thisdude]

I speak to this from the perspective of the big corporation. Rule number one: don't air your laundry in public. Rule number two: don't involve other customers/clients in the disputes of others. Rule number three: use common sense as no rule applies in all instances. From what Paige wrote, I would likely have done the same, perhaps even offered to pay for the items the guy had in his hands, just to make a point.

Way to go Paige!!

 

[edmontonsubbie]

as i trundle off to bed....you didn't do anything wrong paige. You acted compassionately and took umbrage in the face of a wrong. Logic follows passion....but passion makes the world go kaboom.

I love sticking up for the wronged.....logic tells us "after the fact"...that we just got screwed. What's that saying..."fool me once....blah blah...fool me twice....double blah blah"....I forget how it goes. I will just let Lily Allen sing me to sleep instead....she's some funny shit.

kindest,

eddie.

 

[Cobra GT]

I worked in retail for over 10 years at one of the big box stores. Everyday there are shoplifters, and most of the time they are repeat offenders. The same shoplifters steal for years, day after day, week after week. Security catches them frequently, they get arrested, and then let go that same day by the police. Once a shoplifter gets away with stealing once, they always come back. They know the staff, they know the security people, and they know how the system works and how to get around it. Its a game of chance for them on whether they get caught each time.

By not standing up and stopping it, it sends the wrong message to the shoplifter and just invites its to happen again and again. And it multiplies exponentially once they tell all their friends how, when, and what to steal, and where the weak points are in the store.

That person may have stole 3 years ago, but it could have been every single day to support a drug habit. On Kingsway, there are several pawnshops that have so much big box store items that it looks like they are a big box store themselves.

What's worse is that repeat offenders feel that they are entitled to stealing and that they have the right to do anything. In recent years, shoplifters have gotten much more violent carry knives, syringes, and physically verbally threatening staff and waiting for them to get off work outside.

Having worked in retail and experiencing having to help catch hundreds of shoplifters day after day, I am on the side the the old "bitties" and kudos to them standing up and protecting their store's property. There are many other options in getting help in desparate times other than stealing. Having sat for hours with each shoplifter until the police arrived, you get to hear all about the lives of each shoplifter. 99% of the time, it is to support a drug habit which started by their own damn fault. Stealing food at a dollar store because they used all their money for a crack hit gets no sympathy from me.

 

[HubbaHubba]

I was very heated and didn't post the full story... I should have taken a breath before posting or perhaps not posted it HERE at all?

First off I don't agree with stealing and I don't know his past (for all I know he may bave been homeless and stole food?)... I mean, what can you really steal from a dollar store?

Paige this is part of the problem with what you have said.......you don't agree with stealing BUT......BUT.........then you try to justify why he might have and then try to quanify it(how much can it be?) This is what I consider to be enabling and making excuses. Love ya PA but I fully disagree with you based on the information you provided.

 

[HubbaHubba]

I have worked in retail. Yes shoplifters are a pain in the ass to shops, the loss of money and time to deal with them.. and yes alot are druggies and some are young kids.
In Paige's post the young man is 20, now that would make him 17 at the time. I am not saying it is ok because of his age but at that age we all do dumb things. I have seen many "bad' people young and old change and now live a " clean' life. We all can change and most don't but if this young man did and all he wanted was a juice it is sad that the staff could not see that he meant no harm and thought after three years he and the store could put the past behind them all.. I guess once bad always bad and what does that say about people as a whole.
I thought the bible says judge not thee he be judged..

You are judged by your actions. He lost his right to shop at that store based on "his actions". When you do "dumb" things there are consequesces, that being he doesn't have the right to shop there any more. Quoting the bible doesn't change the facts.

I heard a great analogy the other day and it went like this. A high school kid is accused of molesting a child. Again, accused not charged. He's available to to babysit your child on the weekend and you know him to be a "good guy"..............are you gonna let him babysit your kid?

He was "caught" stealing and he lost his rights to shop in that store. it's not a real tough concept to grasp. Easy to make "judgements" as to what others should forgive, when it's not your merchandise that was stolen.

 

[Cock Throppled]

The guy was a dick and Paige, you are foolish to guess at the situation.

Going into a store that you stole from was stupid and aggressive. What he was buying culd be purchased from anywhere - this guy intentionally chose to go into the store as a challenge to the owners.

The "old biddies" are trying to run a marginal business with a low profit margin that could be killed by shoplifters.
Assuming the guy might have been homeless and stole food is as irresponsible as assuming he was in a gang and causing a distraction so someone else could shoplift. You just don't know the whole situation.

The owners have every right to bar people from their store.

 

[paigeadams]

I watched the kid walk in, grab a juice from the cooler and stand in line... he wasn't "scoping the joint" looking to see what he could grab.

During the altercation he did not raise his voice, become agressive at all and it was revealed he was on his lunch break.

I also noticed that he did have the "look" of someone who's seen harder times and with talking with him briefly outside it was clear he was in the midst of trying to rebuild his pride.

Being the eternal optimist... I'm going to believe he has changed or is trying to change his ways. Incidents like that don't help somone trying to rebuild their lives, it could easily make him turn around and say "F&%# society", "F&%# trying to fit in" & go suck on a pipe!

~~~~~~~~~~~~~~~
HubbaHubba, just because I don't agree with it (or do it) doesn't mean I walk around pretending it doesn't happen... the government does it everyday! Besides, I'm not mad they won't let him shop there... it's their choice. I'm upset at how they attacked him and treated him in front of everyone and it was "ok".

I'm also upset that the lady started yelling at me (a paying customer) before I got past "excuse me". For all she knew I could have been an off duty Police Officer? Short but none the less, she didn't need to treat me like that.

 

[HubbaHubba]

I watched the kid walk in, grab a juice from the cooler and stand in line... he wasn't "scoping the joint" looking to see what he could grab.

During the altercation he did not raise his voice, become agressive at all and it was revealed he was on his lunch break.

I also noticed that he did have the "look" of someone who's seen harder times and with talking with him briefly outside it was clear he was in the midst of trying to rebuild his pride.

Being the eternal optimist... I'm going to believe he has changed or is trying to change his ways. Incidents like that don't help somone trying to rebuild their lives, it could easily make him turn around and say "F&%# society", "F&%# trying to fit in" & go suck on a pipe!

~~~~~~~~~~~~~~~
HubbaHubba, just because I don't agree with it (or do it) doesn't mean I walk around pretending it doesn't happen... the government does it everyday! Besides, I'm not mad they won't let him shop there... it's their choice. I'm upset at how they attacked him and treated him in front of everyone and it was "ok".

I'm also upset that the lady started yelling at me (a paying customer) before I got past "excuse me". For all she knew I could have been an off duty Police Officer? Short but none the less, she didn't need to treat me like that.

PA I'm not saying the way they acted to you was right....obviously it wasn't and from that perspective I agree with you.
Technically on the other portion....it was I who didn't agree with you Have a great night PA

 

[Hoops]

I'm going to pop into this place this weekend and buy something.
Hard working people trying to defend their livelihood.

 

[johnperb]

Let me not pay for a session with you, and then in 3 years I expect you to see me because I'm wearing a suit and acting calm and rationally.