My results---NO OBLIGATION!!!
that this was deliberate on the part of the perbert ??? As you point out, you have stood up for ladies you don't know and thier booking policies. You have certainly made yours clear and defended it often. But, as you know, pretty well evertime you did defend it, somebody would call, enough already. It could be this perbert was one of these somebodies.
To correct you and many others, I don't defend SPs booking policies because I don't know their policies. I do however inquire if all steps were taken before the let down.
I have entertained the possibility that it was a deliberate attempt at making me look foolish however two things to consider
a) I tried the new booking policy (appointment is confirmed at the time of request) that Wednesday (September 26) morning and well before the disciplined procedure was active for 4+ years, so I basically went back to the old method that I started the business with and used for about 6 months this time for 4+ days.
b) This distinguished PERBert has seen two SPs, one of which I have a personal relationship with, the other a firm association with. The client/PERBert was well referenced and also not into playing games. I don’t think it’s premeditated as he has also PMd me on several occasions for a couple of years in admiration.
I’ve now been told, he had seen that associate of mine for 2 hours at the time he wanted me to see me using the experimental policy and has posted since and possibly on the thread that was axed, though I can’t be sure as I was preoccupied in frying a member throwing out some unsubstantiated claims about me.
Since Wednesday (September 26) I had decided to hybridize my day in booking policies, my way or the clients preferred way as detailed in recent threads (appointment is conceded as confirmed at the time of request). What I have found is that not only did my booking guideline yield more appointments but that it didn’t discriminate whether or not they had found my listing online through various directories and review boards or by print.
The method in which appointments were good to go at time of request to occur hours or days ahead yielded not one booking. To be sure I did this properly I didn’t ask for a confirmation call instead took their name and desired time down but left out the address (funny thing is not one person asked for the address). I left it all to faith. I also noticed that upon asking where they have come to find my contact number, they were either from directories (I specifically asked what ones) or the print ad.
After my first day of doom I had posted my experience. Neutral sympathy for the client who had not confirmed our appointment. A few have had to say that there may have been mitigating circumstances preventing him seeing me. I would have accepted that had I not known about the my associates visit with him at the time we were to be together. Others were more accusatory painting the client as responsible. After reading your comments that it occurred to me...
No one is responsible for a missed opportunity at the confirmation standpoint. A SP isn’t responsible for not picking up the phone to confirm just as the client that “stood me up” isn’t responsible to call me to confirm. We’ve confused courtesy for responsibility. In either case you can’t force someone to dial the phone or pick it up on the other end. It’s no ones fault. There is no obligation from either side unless there is a deposit of sorts.
That being said, we should all take a breather on calling each other flakes. If appointments are to be confirmed and the other party isn’t successful, there could very well be a good reason for it,
a reason that is none of our business. However if there is an opportunity to reach the other party after the failed attempt, again it’s not just out of responsibility but courtesy, to inform.
I also move to have SPs consider booking on short term notice if confirmations become a problem. Again, you don’t have an obligation to pick it up, it is just desired. If your confirmation has been blown, then it’s up to you to contact the client and discuss alternate arrangements, that is if you intend on staying alive in this business.
As for those that had insulted me, perhaps that I finally got what was coming to me, I’m afraid not. I was duped when I tried the booking method most of you applauded. It doesn’t work for everyone and I would love to know precisely what those SPs are doing to make those clients inevitably call to confirm ultimately taking the responsibility onto themselves. So as it stands, my record remains intact, when the policy I've developed over the years, is used