Air Canada....hell

westwoody

Well-known member
Jun 10, 2004
7,429
6,580
113
Westwood
So my first flight was delayed and I missed my connection. Rebooked onto another flight that turned out to be already overbooked. How is that even possible? Along with three other guys! Yes...they booked four of us onto an already overbooked flight!! Now I have to wait at the gate for three and a half hour because there MIGHT be a seat on another flight. But they cannot (will not) say.

I had heard stories but had no idea they were this bad. Holy fuck I am pissed off.
 

MissingOne

Don't just do something, sit there.
Jan 2, 2006
2,223
421
83
I haven't willingly flown with Air Canada for more than four decades.
 

papillion

Active member
Jan 31, 2006
703
68
28
BC
So my first flight was delayed and I missed my connection. Rebooked onto another flight that turned out to be already overbooked. How is that even possible? Along with three other guys! Yes...they booked four of us onto an already overbooked flight!! Now I have to wait at the gate for three and a half hour because there MIGHT be a seat on another flight. But they cannot (will not) say.

I had heard stories but had no idea they were this bad. Holy fuck I am pissed off.
I've boycotted AC since the 90s. Yes, they are that bad
 

kenchorney

Member
May 3, 2008
643
0
16
I feel the same way about AC, I NEVER EVER book with them unless there is absolutely no other choice. I've flown with them maybe three times in the last 15 years and I hope I never have to again. Worst customer service of any company I have ever had to deal with.
 

UhOh

Well-known member
Dec 11, 2011
2,054
487
83
AC have been overbooking for years. I got caught in that headache once but will never again with that airline. Yet they seem to be doing just fine without me. 99.9% of people but plane tickets by price only.
 

UhOh

Well-known member
Dec 11, 2011
2,054
487
83
Make it a $1000 and I might consider taking the bump, any less than that and they can go F#&k themselves.
 

Lo-ki

Well-known member
Jul 18, 2011
4,015
2,621
113
Check your closet..:)
Thank you for flying Air Canada
 

Cock Throppled

Well-known member
Oct 1, 2003
4,977
890
113
Upstairs
All airlines overbook.

You have a better chance of getting another flight with a large carrier than a smaller one.

Anyway, it's worth flying AC for their hot flight attendants. (that's a joke.)
 

badbadboy

Well-known member
Nov 2, 2006
9,547
300
83
In Lust Mostly
They like all airlines play the statistics game on who will show up, who may show up and who they can bump to put a more important butt in that seat.

It's how they treat you as a politely assertive passenger is how you need to gauge how satisfied you are with AC.

Actually my last biz trip to the US had all the makings of a disaster. All their kiosks were down as were all of UA's.

They hand checked in five flights on a Monday AM. Not one passenger was pissed off that I noticed and all flights departed somewhat close to their departure times. They deserved props that day.
 

Stamkos

Well-known member
Dec 9, 2015
919
742
93
I fly regularly and having been screwed over one too many times, have boycotted AC for the last 5 years. I know they could care less but I will take a less convenient flight if I have to rather than an AC flight. Their motto...."We aren't happy till you're unhappy!!!"

Bastards!!!:mad-new:
 

apl16

Well-known member
Jul 26, 2011
1,389
462
83
Look left. Way left.
Have had share of issues with them. Trapped in Europe for over 24 hours once. All I could get out of them was a $200 credit which they later would not honour. Poopfaces!
 

westwoody

Well-known member
Jun 10, 2004
7,429
6,580
113
Westwood
a $200 credit which they later would not honour
Hmmm...seeing a pattern here. They got us rooms and meal vouchers. But by the time we got to the hotel the restaurant is closed.
 

badbadboy

Well-known member
Nov 2, 2006
9,547
300
83
In Lust Mostly
The airline industry used to have decent point reward programmes and as the prices got driven down by consumers, point programmes like Aeroplan went into the shitter. I'd say the consumers along with the corporations attempting to maximize profits made Aeroplan less desirable to even bother with attaining points. I was a high flier sometimes doing two to three trips each month and at one point exceeded 500K points. Then when I went to cash in points I found two things had happened: Aeroplan had greatly increased the number of points required for a decent trip to Europe and they also decreased the number of seats available during peak season to use your points. The point being, it became pointless and Aeroplan in effect didn't give a shit if we flew with them or not.

Now there is no affinity to be with Air Canada, UA, Alaska, WestJet et al.

When Canadian Airlines, Wardair (anybody else recall flying on Wardair?) and Air Canada were all in competition together it was good for customers and the customer was king. Then the three of these airlines attempted to compete globally vs the big American or European or Asian airlines they couldn't compete. Bail out after bail out and we ended up with AC as our only real international airline. Now its meaningless to even collect points unless its to get an upgrade to Biz class or a short hop somewhere in N America.
 
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