Why do some people hate food delivery

[Kissmepassionately]

Was reading an ad written by an SP, asking people to not use Skip the dishes, and other delivery services. Got me wondering what some people hate about them?
Used them myself, never had any issues, and will use again. But would enjoy hearing the opinions of others.

 

[Perbasaurus]

It's not that they hate it for what it is, they hate the effect that food delivery companies like doordash and skip are having on all the restaurants. There are fees involved, and the restaurants end up with very little profit.

So you might see posts encouraging you to order direct from a restaurant and pick it up yourself

 

[Kissmepassionately]

A friend of mine owns a restaurant, it would devastate her business in these challenging times, if people were to stop ordering from Skip the dishes. The maximum15% fee is reasonable, and these deliveries have become a significant amount of her income.

 

[stuntin]

I own a restaurant as well and was losing money because of these third party delivery companies. I now charge 15-20% more for orders on the apps and actually didn't see any drop in sales so I am now a fan lol.

 

[Metaxa]

A friend of mine owns a restaurant, it would devastate her business in these challenging times, if people were to stop ordering from Skip the dishes. The maximum15% fee is reasonable, and these deliveries have become a significant amount of her income.

The B.C. government recently capped the delivery fee at 15%. Before that it was 30% or higher. You should still check and see if the restaurant you are ordering from offers their own delivery service rather than be a lazy millennial/Gen X prick and just pick the biggest tech delivery service around. You will be helping out your local restaurants by doing so

 

[stuntin]

The B.C. government recently capped the delivery fee at 15%. Before that it was 30% or higher. You should still check and see if the restaurant you are ordering from offers their own delivery service rather than be a lazy millennial/Gen X prick and just pick the biggest tech delivery service around. You will be helping out your local restaurants by doing so

Yes skip and doordash were 25% and ubereats was 30%. Thats literally more than a restaurants bottom line.

I agree with supporting the restaurant but skipping the ordering platforms can also hurt the drivers who could use the cash.

 

[Kissmepassionately]

If it weren't for delivery, I believe many people would pass on ordering from these restaurants all together, and instead just cook, or only order from the places that have delivery.

 

[Kikoolol]

Not sure about the specifics of the delivery company, but personally I find most of the food i had delivered disappointing to say the least. The paper tray changes the taste of the food (even if you put it on a proper plate before eating), and the food is overcooked to be sure it's still hot when it arrives. I had delivery from fancy places in Vancouver by the way, it's still the same.

I'd rather cook myself.

 

[masterpoonhunter]

I think the bigger issue is whether we want that particular restaurant to still be around when we finally emerge from 'all this'. I make a point of once a week ordering from one of my fav's and picking it up myself, and tipping. I try to get there early so when my order is ready I get it as fresh as possible. At least that way if its cooled off or faded a bit, it's my issue and not a delivery service. But I get it that many can't do that so the delivery service becomes the defacto face of the restaurant. The few times I've used skip the dishes etc, I have been disappointed. At any rate, if you can pick your few fav places and support them.

 

[The Caffeinated Gent]

I live in a neighbourhood surrounded by restaurants. So if I want to order from restaurants, I'd rather walk there for take-out and back, good to know it also helps those businesses lol However, I still think delivery apps and services are critical right now due to the no dine-in restrictions. If there's no delivery apps, more people would choose to cook at home instead of ordering from restaurants to save some money. Delivery apps provide convenience for customers, as for restaurants, it's sort of a double edged sword, for some restaurants delivery apps bring more business to them, for some others the fees taken by these apps can be a headache.

I don't know why people hate them, these apps exist for a reason. And everyone is going to think differently about these apps depending on where they live and their lifestyles.

 

[g eazy]

Restaurants can have miniscule margins if they don't mark up their items... and they really should. People use these apps for convenience, hardly ever for the price. The companies themselves are typically publicly traded and very capitalistic in nature (e.g. drivers don't know how much they're being taken advantage of) - and you/them may be okay with that. That's fine. Others don't feel that is okay, for what that's worth.

I'm pretty sure UberEats (and probably other apps too) implemented a new fee as a workaround to BC capping the delivery fees.

Personally I am too picky to use these services. I habitually eat my food freshly made and food delivered to me is rarely to up par.

 

[sparks99]

For myself, it’s the added fees. I’d rather save that 15% and pick it up myself.

 

[Number17]

For myself, it’s the added fees. I’d rather save that 15% and pick it up myself.

Same here. I pick it up myself to save the extra fees. Many restaurants also give 10% discount if you pick it up yourself. You end up saving more. I’d rather transfer those savings to tips for the servers at local restaurants than paying those global delivery companies.

 

[Newb808]

A lot of places don’t have online ordering, websites or marketing which are all covered by the apps. My favourite pho and dumpling houses, for instance, don’t have their own e-commerce or even accept electronic payments in store but can offer all that now and are happy with the increased business these days. I enjoy driving so I barely use these platforms, but most of my friends, especially young people without vehicles, use these services two plus times a week. It sucks that restaurants are struggling but I suspect the apps are keeping quite a few people employed from kitchen staff to food distributors and more.

 

[westwoody]

As Newb says, many small shops don't have the resources to handle delivery. Delivery services help them grow their market.

 

[MissingOne]

What we in my household have learned during the pandemic is that if we're eating a meal at home we might as well cook it. We haven't eaten in or ordered from a restaurant for over a year. If everyone were like us it would be disastrous for restaurateurs, but fortunately for them true hermits like us are rare.

One thing about food delivery is that unless the delivery person is walking or bicycling it's hardly green. Having food being driven all over the place in clapped-out old cars isn't doing much to reduce carbon emissions, if one cares about that.

 

[luvsdaty]

I always just pick it up myself and leave a generous tip. I was never much for going out before the pandemic, usually twice a month.

 

[sybian]

For myself.....the delivery charge would be $175.00 and in spring they would have to have 4x4 capability .

 

[Kissmepassionately]

For myself.....the delivery charge would be $175.00 and in spring they would have to have 4x4 capability .

And I thought I was country living, not near as far as you obviously, and a car is all that is needed. I mostly use delivery services when on holidays. Just order, and it comes to the hotel, but I also hating driving in strange cities, or if on my motorcycle, no good way to carry food.

 

[Pantherdash]

Try using this app if you live in Vancouver. If you're in Downtown or the West End you have more options.

Panther