Call trace is a service that can be used to when you receive harassing phone calls. The phone number will not be released to you but it will be passed onto the police when you make a complaint.
This doesn't seem to be common information so I thought I'd post it.
Hope this helps
For Telus
This doesn't seem to be common information so I thought I'd post it.
Hope this helps
For Telus
For RogersCall Trace
Call Trace is a free service that provides legal evidence of harassing calls to your number. If you receive a harassing call:
Hang up immediately.
Lift the receiver and listen for the dial tone. Press *57 to trace the last call to your line.
If the call was a threat to life, contact the police immediately. If not, the police suggest you trace three calls before contacting them.
Be sure to note the date and time of each harassing call.
Call Trace information is released to the police only. You will not be advised of the caller's number.
Call Trace is effective even when the caller has blocked their name and number.
If you receive nuisance hang-up calls, the police are not in a position to take action.
Call TELUS customer service at 310-2255 for other helpful options like Call Display and Call Screen.
How to order
There is no need to order Call Trace. It is already available free of charge on TELUS lines in most areas.
Cost:
This service is provided free of charge
Call Trace is a free service that provides legal evidence of harassing calls to your number. If you receive a harassing call:
Hang up immediately.
Lift the receiver and listen for the dial tone. Press *57 to trace the last call to your line.
If the call was a threat to life, contact the police immediately. If not, the police suggest you trace three calls before contacting them.
Be sure to note the date and time of each harassing call.
Call Trace information is released to the police only. You will not be advised of the caller's number.
Call Trace is effective even when the caller has blocked their name and number.
If you receive nuisance hang-up calls, the police are not in a position to take action.
Call TELUS customer service at 310-2255 for other helpful options like Call Display and Call Screen.
How to order
There is no need to order Call Trace. It is already available free of charge on TELUS lines in most areas.
Cost:
This service is provided free of charge
How to Use Call Trace
1. Hang up after receiving the call.
2. Pick up your telephone, dial * 5 7 and wait for the recorded message indicating that the call has been traced.
Note:
- Call Trace works for calls whose display was blocked at the caller’s request.
- Rogers discloses information supplied by Call Trace only to the proper authorities. Please contact your local police department and indicate the date and time of the traced call.





