okay...before you use one of the methods used above make sure the person calling you is indeed a TELEMARKETER and NOT a MARKET RESEARCHER.
A MARKET RESEARCH is only doing a survey, they are NOT trying to sell you anything at all. They are NOT trying to con you, they are NOT lying to you, it is their job to record the publics opinion on a variety of topics.
I currently do some MARKET RESEARCH and some of the rudeness surprises me, people cursing, people just laying down the phone and walking away, etc.
There are a number of ways to distinguish a TELEMARKETING call from a MARKET RESEARCH call.
1) The MARKET RESEARCHER will be happy to provide you with a way to confirm the validity of the survey. Whether it be the clients contact number (depending on the survey and the amount of bias it may contain the MARKET RESEARCH may not have the information on who the client is). At the very least they can provide you with the study number and contact number for the department at the CRTC that can validate the survey.
2) MARKET RESEARCHERS are NOT pushy. They genuinely want your opinions. They WILL take a polite "no" as an answer. The MARKET RESEARCH MAY clarify that all your answers are completely confindential and the like but they are just trying to reassure you. Just be polite and say "no I am not interested" they will not call you back on that study. We do not get paid by commission so if you don't want to do the survey that is fine with us.
3) MARKET RESEARCHERS do not buy 'telemarketing lists' 90% of our calls are using computer generated numbers. The other are lists obtained from our clients who are reputable companies all over the world (anyone from Microsoft to Safeway). These lists are customers or clients of theirs and chances are have signed something stating that we can call them regarding surveys. (read what you sign people, like those card agreements)
4) MARKET RESEARCHERS are selective on who they can speak to. Most surveys have age quotas, industry quotas and quotas based on use of certain products.
Example: If in the introduction the person on the phone asks to speak to 'the person 19 years of age or older and who has the next birthday' chances are they are a MARKET RESEARCHER. The birthday question allows us to randomize the person we talk to within the household.
The ONLY time we ask for someone by name is when a client provides us with a client list OR we have previously called and someone at the household has provided us with the correct name of the respondent.
5) MARKET RESEARCHS DO NOT want your personal information. The most we ask are a couple demographic related questions. For example, age/age range, first three digits of postal code, marital status, things like that. We will NOT ask you for any financial information or anything like that.
6) MARKET RESEARCHS don't mind when you refuse to answer a particular question. It is your opinions we are after and your choice if you wish to answer a question or not.
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I ask again, please ensure that you know the person who is calling you is indeed a TELEMARKETER BEFORE you decide to play tricks on them or tell them to F**K off.
Kendo