Tech Idolatry

Fractals

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Dec 11, 2010
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Apparently, the same neural network responsible for faith and religious experience is activated when we see think about certain brands like Apple and Twitter.

Makes me wonder if people who are brand promiscuous have neurological deficits that make them also least likely to be idol worshipers.



Why Do We Get So Defensive About Brands Like Twitter and Apple? - Techland
http://techland.time.com/2011/05/19/why-do-we-care-so-deeply-about-brands-like-twitter-and-apple/

Yesterday, Bill Keller of the New York Times struck a nerve with his post on the Twitter trap he laid a few days prior; particularly the way it eats into its users' “normal” social interactions and its potential to "make you stupid." Responses from Twitter's loyalists across the web were swift, thorough, and at times brash – the type of knee-jerk reactions you can only get when people care more deeply for something than most would care to admit.

Quite frankly, I was one of them.

It's a strange sort of fanaticism, especially when you take a step back and realize that, all things considered, you're really only barking about a product. It begets all sorts of defensive stances, ranging from frumpy indignation (“Bill Keller is stupid”) to highly thought-out dissertations.

A new BBC documentary, The Secrets of Superbrands (which we wrote about earlier) explores the relationships between megabrands like Twitter, Apple and Google, taking a look at the rabid loyalty they inspire. The first episode of the series enlisted a team of neuroscientists to take a look the mind of Alex Brooks, the editor of World of Apple who says he spends 24 hours a day thinking about the manufacturer's products.

In the experiment, they hooked Brooks' brain to an MRI scanner and showed him various images of Apple and non-Apple products to elicit a synaptic response.

The scan revealed that “[t]he Apple products are triggering the same bits of [Brooks'] brain as religious imagery triggers in a person of faith.” As one scientists puts it, “This suggests that the big tech brands have harnessed, or exploit, the brain areas that have evolved to process religion.”

It's a startling – if disturbing – notion to think that we're at the whims of the megabrands' marketing teams, hard-wired to care about something in a way that's as powerful as our personal convictions. Aren't they just products?

But the internet's fiery backlash to Keller's assertions about Twitter yesterday seem to only confirm what we don't want to believe: We really do care.

It raises an interesting question: Is placing faith in a product – especially a piece of technology – necessarily a bad thing? “Brand loyalty” is one of those terms first year MBA students like to throw around that looks great in a PowerPoint presentation, but – at least I'd like to believe – we're not as blindly dumb as a study like this paints us to be.

We can weigh evidence and make sound decisions as to whether something really benefits us or not. Apple's cultish following often invites finger wagging from PC users, but isn't that just another form of brand loyalty? This knee-jerk loyalty is – on a subconscious level – likely another way to reinforce what works for us personally, so that we're not wasting active thoughts on something that doesn't.
 

Pirate Code

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May 18, 2011
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How interesting.

I never made the correlation before but this really is obvious now. Trying to get a fanatic of any type to look at alternatives to their idol is impossible, just as in religious people. I think we all want to have faith in something greater than us, be it technology, religion or conspiracy theories.

It seems fanaticism starts when you decide that this one thing, whatever it is, answers all your prayers for perfection. By choosing it, and deciding it is IT, the holy grail, you relieve a huge stress.. the stress of having choices. By eliminating all other options your firm commitment to one brand, one school of thought, you have just unfettered a lot of future time with deciding what is best.. because you already KNOW. I am sure this is a hugely calming and relaxing feeling.
 

Fractals

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... Trying to get a fanatic of any type to look at alternatives to their idol is impossible, just as in religious people...

It seems fanaticism starts when you decide that this one thing, whatever it is, answers all your prayers for perfection. By choosing it, and deciding it is IT, the holy grail, you relieve a huge stress.. the stress of having choices. By eliminating all other options your firm commitment to one brand, one school of thought, you have just unfettered a lot of future time with deciding what is best.. because you already KNOW. I am sure this is a hugely calming and relaxing feeling.
Brand loyalty also gives you that validating, satisfying, and sometimes, ecstatic sense of community with others who have found and are in the "truth".

No wonder, defending and sticking to the brand becomes an emotionally-charged mission, almost evangelical.
 

Bandy

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May 16, 2011
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Does it work in reverse? I have no issues with most manufacturers, but I despise Apple. LOL
 

Tugela

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The thing I have with Apple is that they are allmost like a cult, both in how their fans behave and how they present themselves. They make good products but IMO those products are overrated and expensive for what they provide. The bigger issue though is that they behave very much like big brother, wanting to control everything associated with their products. They present it as the desire to ensure the quality of the experience their product provides. But, IMO their motivation has less to do with doing whats good for us and more to do with doing what is good for them. It's all about getting us to give more money to them.

This is especially apparent with the iPhone (and the associated app store) where it is quite transparent that their long term goal is to funnel online business through that medium and to take a "cut" of all that business (don't follow our rules and give us our cut? Well, sorry, then you can't use our marketplace). I don't think that this is at all good for consumers, since once (or if) Apple achieves dominance, competition will be stiffled and we will all end up paying more than we otherwise should for products that would be crappier than they otherwise could be.
 

badbadboy

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In Lust Mostly
I use whatever works best for me. I use a mixture of PC's, Mac's, iPad, and the new Motorola Atrix smart phone. Each brand has its own strengths and weaknesses from what I have learned using them all
 

Tugela

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No, you need to play their game. The Mac just doesn't have the flexibility or software base that PCs have.
 

Fractals

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At the risk of turning this into a Mac/PC topic and becoming a caricature of the article that started this thread...
I hear you... it's hard to resist :)

I'm a PC. I know my way around it and it meets of my needs, most of it anyway. Me and my PC have been through good and tough times.

But, I also have an Iphone, which was a replacement for my flip phone, my Ipod classic and my Palm TX, which I used as an organizer. Palm OS, in my opinion, still has the best personal information manager software, except that I could no longer sync my TX with my Outlook, so I ditched the TX :(

For my ereader, I have Kindle.

My friends have been telling me to get the Ipad which has all the functionalities I seem to need in one nifty device.

Maybe someday I will, but for now, I like the idea of using the best tool for the job, even if that means carrying 3 gadgets with me most of the time.
 
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