Here are some general Social Media rules from a major international retailer. As I was reading this, much of what this firm wrote seemed applicable to members and posts here. Moderator's edits are in brackets.
There's really no such thing as "delete" on the Internet, so please—think before you post.
Some subjects can invite a flame war. Be careful discussing things where emotions run high (e.g. politics and religion) and show respect for others' opinions.
It's a small world and we're a global company. Remember that what you say can be seen by customers and employees all over the world and something you say in one country might be inaccurate or offensive in another.
Respect other people's stuff. Just because something's online doesn't mean it's OK to copy it.
Your job (membership) comes first. Unless you are an authorized Social Media Manager, don't let social media affect your job performance.
How to be the best …
Play nice. Be respectful and considerate, no trolling, troll baiting, or flaming anybody, even our competitors.
Be yourself... (paraphrased and edited)
If you #!%#@# up? Correct it immediately and be clear about what you've done to fix it. Contact the social media team (moderators) if it's a real doozy.
Add value. Make sure your posts really add to the conversation. If it promotes (our) goals and values, supports our (members) customers, improves or helps us (provide enjoyment) sell products, or helps us do our jobs better, then you are adding value.
There's really no such thing as "delete" on the Internet, so please—think before you post.
Some subjects can invite a flame war. Be careful discussing things where emotions run high (e.g. politics and religion) and show respect for others' opinions.
It's a small world and we're a global company. Remember that what you say can be seen by customers and employees all over the world and something you say in one country might be inaccurate or offensive in another.
Respect other people's stuff. Just because something's online doesn't mean it's OK to copy it.
Your job (membership) comes first. Unless you are an authorized Social Media Manager, don't let social media affect your job performance.
How to be the best …
Play nice. Be respectful and considerate, no trolling, troll baiting, or flaming anybody, even our competitors.
Be yourself... (paraphrased and edited)
If you #!%#@# up? Correct it immediately and be clear about what you've done to fix it. Contact the social media team (moderators) if it's a real doozy.
Add value. Make sure your posts really add to the conversation. If it promotes (our) goals and values, supports our (members) customers, improves or helps us (provide enjoyment) sell products, or helps us do our jobs better, then you are adding value.






