At the risk of sounding more like a dink then normal, may I suggest then that she not work when having on "off day"! I can't help that she gave me mediocre service. I did compliment her, she wasnt all bad.
Maybe you should have reviewed her in 2012, or heck. How bout now!! since you've seen other sp's, forming the conclusion that she is one o the best, why not offer some intel on them too!