I think the e-mail links from their web-site are up to each individual girl on when or if they get back to you. I e-mailed Kitt and Emily while they were still working there, and they always got back to me. Mind you, we all know that those two are comfortable working with a computer.
By the way, I stopped in and met Roxy, and IMHO she is a little larger than her pictures would indicate. Whether that bothers you or not, I don't know. I never stayed for a session with her, so I can't tell you what she's like.