A few weekends ago ago I was driving across the Oak Street Bridge and noticed a large delivery truck weaving from lane to lane. I could see the driver talking on a cell, so I kept my distance. Just into Vancouver the truck crossed from the inside lane across two lanes tof traffic to make a right turn onto a side street. He didn't signal and cut off a number of cars forcing them to brake suddenly. It was a miracle there wasn't a serious acident. I turned at the next block, went down a few streets and saw him coming toward me. I pulled over and as it passed I got the number of the company. The following Monday I called the company to report the driver and to my shock the manager was a total dick. He basically said I should mind my own business, they have to make delivveries on time and traffic is bad, yada yada yada. I was astounded so called the VPD. They said there was nothing they could do unless I wanted to swear a complaint and unless another driver came forward it would be his word against mine and it wouldn't go anywhere. I've called companies before if a driver has really pulled some stunt and they are usually very receptive and like to know how a driver is representing their company and endangering their property. Was there anything else I could have done?
Road Dick
- Thread starter Cock Throppled
- Start date
Nope
You just have to take it, I think.
I used to drive a truck and I considered myself a safe driver. On one incident though, one guy did phone my company to complain about my driving (it was his fault, he didn't realize that I did have right of way). Anyway, when I arrived back at home base, my manager and other co-workers just laughed it off. They were just happy that there was actually proof that I was driving fast because they always bugged me because I drove too safe.
Long story short, even if the manager wasn't a dick to you, there isn't much they could do to reprimand the employee because it ends up being your word against his (the same thing the Police said to you).
You just have to take it, I think.
I used to drive a truck and I considered myself a safe driver. On one incident though, one guy did phone my company to complain about my driving (it was his fault, he didn't realize that I did have right of way). Anyway, when I arrived back at home base, my manager and other co-workers just laughed it off. They were just happy that there was actually proof that I was driving fast because they always bugged me because I drove too safe.
Long story short, even if the manager wasn't a dick to you, there isn't much they could do to reprimand the employee because it ends up being your word against his (the same thing the Police said to you).
IMO depends on the company. When I was a "kid" I did auto parts delivery and the boss usually took those kinda calls an brought them to the drivers attention, not in a good way. I wouldn't say we got shit in any way, just a take it easy lecture.
But I could easily see how some companies could care less about shit like that. Just finger the driver and move on. Looks like that company just loss a future customer and some bad word of mouth I'd say.
But I could easily see how some companies could care less about shit like that. Just finger the driver and move on. Looks like that company just loss a future customer and some bad word of mouth I'd say.
write a letter to ICBC ... tell them the details, the police response and the manager's name that you spoke to ...
the police really cannot 'charge' the driver, but ICBC can review their driver abstracts and insurance history and do an inspection if required.
Not to nag, but a phone call does squat these days: either show up in person to make a complaint (business, police etc) or put it in writing (and no, e-mail doesn't count!) -- write a letter to the manager and cc a copy to the police and to ICBC and see what kind of 'attitude' you get ... a paper trail is something no one wants.
the police really cannot 'charge' the driver, but ICBC can review their driver abstracts and insurance history and do an inspection if required.
Not to nag, but a phone call does squat these days: either show up in person to make a complaint (business, police etc) or put it in writing (and no, e-mail doesn't count!) -- write a letter to the manager and cc a copy to the police and to ICBC and see what kind of 'attitude' you get ... a paper trail is something no one wants.
Docked Pay
I used to drive Tractor-Trailers for a local moving company. One of the guys, cut some old lady off, she phone the company. The boss went up to the driver and asked him what happened. The driver was a dumb a$$ and admitted he totally screwed this woman over. The boss docked him pay (We were on an incentive plan: Don't break anything, get paid more), and made him call the lady to apologise.
Probably the best customer service the owner could have done.
I used to drive Tractor-Trailers for a local moving company. One of the guys, cut some old lady off, she phone the company. The boss went up to the driver and asked him what happened. The driver was a dumb a$$ and admitted he totally screwed this woman over. The boss docked him pay (We were on an incentive plan: Don't break anything, get paid more), and made him call the lady to apologise.
Probably the best customer service the owner could have done.
Indeed. Great advice, and well worth the little bit of time it takes!LonelyGhost said:
Another thing you could do is post the name of the company. Everywhere. Mass emailings. Posters. Cold calls. Infomercials.
unfortunately, posting the name of the company can get you in trouble and they have a paper trail to prove their case!FuZzYknUckLeS said:
the best thing is to show up in person at the police station -- no charges will be laid, but they will at least phone the company.
or write a letter and cc it to icbc -- these companies do not want their rates to go up or to get a surprise inspection ...
