in the past few days i got paid and i spent maybe 150 dollars of it already but there is over 500 dollars gone. so believe that i got caught in the scam where some retailer doubled swiped my card and took out money somehow. my question is- if this is true can i get my money back from the bank at all or am i SOL? any help would be greatly appreciated
question for people with banking knowledge
- Thread starter planetsmurf
- Start date
If the Bank permitted someone else to debit YOUR account without YOUR authorization, it is the Bank's problem. I suggest you advise them as soon as possible so they can take steps to investigate.
I'm not a banking expert, but I know a fair bit about retail credit. So trying to apply that to your situation, I would recommend calling the bank ASAP and informing them of the situation. They will likely want to put a hold on your account while they investigate.
If you go through the process of reporting this to the police and signing a legal affidavit stating what happened, you should be off the hook for the money. The U.S. used to have a law where the victim was on the hook for the first $50, though I have no idea if this still applies (or if it ever applied to Canada).
We had the $50 law here, not sure if we still do or not but I've had a couple of situations happen and each time they just reversed things with no charge to me.
Take a look at your bank statement and make sure that the money is actually not in your account.
Sometimes the 'balance available' is less than the actual balance because they hold part of a deposit or you have some sort of daily limit on your debit card etc etc...
Also, your statement should show you where the money went if it is gone, ie: if it shows two transactions from a place and you only made one of them you have your answer.
Look at your statement first...
if it shows a Interact purchase and it is not a double debit...your usually shit outta luck.
BUT
If it is a atm cash withdrawal...There is a chance your card got skimmed.
Sign in to online banking and find out what kind of transaction it is first.
oh...it happens here alot....Banks call it skimming. It is where the fraudster places a machine to read the card on the ATM and a camera/input device to catch your pin number. It is very common. The reason why I asked the orginal poster to check his statement is because 99.9 percent of the time, the fraudster will not use your card for interact purchases. They will do cash withdrawals only. I believe Vancouver was hit hard a few weeks ago as my friend still works for a bank and that was causing alot of stress for him. Gosh...What else do people think of these days...Nothing is safe anymore..But the good thing is the bank will always reimburse the funds back to you once it is deemed fraud.
That has happened to friend of mine twice. He recieved a refund from the bank for the money stolen from his account
Overall do not use your ATM card at small business's using a non affiliated ATM ( ie not a BMO, CIBC etc )operated machine as they are the most likely to have the scam in operation
There was an organized group doing skimming. The way to protect yourself is to never use an ATM that isn't at a Bank and ALWAYS scan the card yourself. If the scanner is under the counter, you can't see what they do with the card. If you scan it yourself, you know it was only scanned once.
It stands to reason that you should always check your Bank Statement and immediately question any transaction you didn't authorize.
Eat at McDonalds?
http://www.canada.com/vancouversun/news/story.html?id=faf6f891-2eb7-494e-bff5-6a930476a98c&k=54304
It seems that one of the employees wasn't just flipping burgers.
http://www.canada.com/vancouversun/news/story.html?id=faf6f891-2eb7-494e-bff5-6a930476a98c&k=54304
It seems that one of the employees wasn't just flipping burgers.
