To a degree, I pride myself as punctual. I know that many SPs are annoyed when clients cancel or show up really late because they have schedules and it throws everything off for them.
Well last night I set up an appointment with an SP (I'll withhold the name for now). Her driver showed up horrendously late (about 40 minutes) so the agency calls me and tells me that it's too late, the SP has another client scheduled in a 15-20 minutes, so they're rescheduling me.
A few months ago, I contacted an independant SP, made an appointment. She was a no show. No phone call, no apology, nothing. I called her the next day, her excuse was that she fell asleep (lame excuse), and rescheduled the next day. She was a no show the next day as well. That time, the excuse was a computer crash (she couldn't find my contact number and address). We reschedule a 3rd time, and she does show up, but 4 hours late (I kid you not). Still no apology. And to top it all off, inspite of me keeping a good attitude about it all, I got really crappy service from her.
I'm just annoyed right now, so I'm venting my frustration.
That said, my experience over the last few months with the punctuality of SPs has been pretty disappointing. I've never been late for an appointment, but I've been rescheduled by the agency or SP about 40-50% of the time.
Is my experience typical?
Well last night I set up an appointment with an SP (I'll withhold the name for now). Her driver showed up horrendously late (about 40 minutes) so the agency calls me and tells me that it's too late, the SP has another client scheduled in a 15-20 minutes, so they're rescheduling me.
A few months ago, I contacted an independant SP, made an appointment. She was a no show. No phone call, no apology, nothing. I called her the next day, her excuse was that she fell asleep (lame excuse), and rescheduled the next day. She was a no show the next day as well. That time, the excuse was a computer crash (she couldn't find my contact number and address). We reschedule a 3rd time, and she does show up, but 4 hours late (I kid you not). Still no apology. And to top it all off, inspite of me keeping a good attitude about it all, I got really crappy service from her.
I'm just annoyed right now, so I'm venting my frustration.
That said, my experience over the last few months with the punctuality of SPs has been pretty disappointing. I've never been late for an appointment, but I've been rescheduled by the agency or SP about 40-50% of the time.
Is my experience typical?





