Past the screening and have been trying to book the girls from WCA for the first time. The process was painful. Handler went unresponsive every other text. Had to do a follow up for everything, feel like I'm begging for a free service.
Is this normal?
WCA might reach the common trap for successful business where it starts to care less about customer service and goes downhill from there. Or this might be YMMV? Heard their service is consistently impeccable (hands down to the management there). It would be a surprise to learn they have YMMV service from a handler.
How do you guys deal with this? Just call? (Tried that and 80% of the time no one picked it up)
Is this normal?
WCA might reach the common trap for successful business where it starts to care less about customer service and goes downhill from there. Or this might be YMMV? Heard their service is consistently impeccable (hands down to the management there). It would be a surprise to learn they have YMMV service from a handler.
How do you guys deal with this? Just call? (Tried that and 80% of the time no one picked it up)





