I believe the negative comments revolve around the fact she apparently ghosted the member. Not necessarily a review of her services/session but just as important. Guys spend a significant amount of time arranging dates and then making the time to attend. When they get ghosted by an SP it's rude. Plain and simple. Even if something came up which it can (life happens), there is no excuse for not reaching out after the fact, to apologise.
Oh and by the way just so you don't get banned, you need to read up on the rules, especially #2, before calling anyone "a dick."
https://perb.cc/xenforo/pages/forum-rules/Cheers
J