I can certainly understand rbuck's experience. I found that the agency is not the most efficient to deal with, and at times, I wondered to myself if they really wanted my business at all. Just from trying to pre-book, and then not getting the email response for a few days....until I contacted them again. Then, I was to receive location info, and again it didn't come, until I made contact with them to find out.
Arriving at the hotel, I tried 5 times to get the room #.....the first time was about 5 minutes prior to the scheduled appointment, and didn't receive an answer until 1 minute after the appointment, at which point I was asked to wait another 5 minutes before going in. Upon meeting Lecia, she didn't seem to know why I was told to wait 5 minutes.
As far as Lecia goes, her pictures are accurate, except that she has brown/hazel eyes and not blue eyes as advertised. She is very attractive, but is probably the least welcoming SP I've encountered. Going through the motions, but clearly would rather be somewhere else. I realize this is probably the case with most girls, but some are better at concealing it than others. After all, a customer will only return to the place where he was treated well.
So don't feel bad, rbuck, you maybe wasted 3 hours of driving time, but your wallet is fatter than mine!