In the past, when I've come to Victoria, I've usually visited SU or VIPs. Booked for Jessyka as I only had a small window to see someone. I ended up cancelling my appointment and leaving without ever seeing Jessyka. I have never in my 15 years of doing this encountered someone as rude as the receptionist today. After her third lecture, I couldn't take it anymore and just left. I don't fault Jessyka or Mz Harvi as I have loved this place in the past, but I will not return there until I'm assured that this blonde bitch no longer works there. She was rude and condescending and should not be involved with working with the public.