This is the thread you are referring to.
https://perb.cc/xenforo/threads/barbie-dal-kacey-bunz.342100/#post-2498797
Seems you have had nothing good to say about her, while others have praised her service. Perhaps you have an axe to grind?
We have known Barbie for close to 7 years and she has used our spaces for most of that time. The only agencies Barbie has ever worked with are Carman and West Coast Angels roughly 5-6 years ago. She has been independent otherwise and is Independent now.
It has been mentioned several times that she can be a bit inconsistent with emails. What agency would put up with that?
Service Providers have no obligation to answer all emails. Some clients go on and on with several emails with ridiculous requests to the point of being ignored. Some clients are rude, abusive or down right gross and then get pissed when they get no response. Some clients email and when responded to, take days or weeks to respond. Ignore.
Clients need to understand, these ladies have lives outside of the business, and have the right to work when they want and the right to choose who they see or who they answer. There are a plethora of reasons why you do not receive a response, too many to list. However, just because you do not get a response is no reason to whine about it! Better to not get a response, than receiving a response, and ultimately being disappointed.
You just need to suck it up and move on.
SSL