Bestbuy?

[niteowl]

Got a letter from them and the Executive Resolution can only give a $50 gift card and not a partial refund.
I was more looking at a reduced price in at least the warranty but I guess I asking a lot and that's were they most likely make their money.

At least they got word from BBB and hopefully it keeps them on their toes.

 

[chrisdregina]

No Commission. No Pressure.
It should also read No service. No Kidding.

When I finally buy it and got GEEK Squad to install my programs I was told it would take 2 days and would be contacted when it's ready. Well I called after three days and was told it's ready to be picked up. Fine. Got there and waited another 45-60 min just to pick it up and hardly any one was working because one associate was already helping someone else.

You mean you actually paid for the Geek Squad to install your programs?

I don't meant to laugh but, "HA HA HA HA!"

Here's what I can tell you about Geek Squad and their "program installation" (speaking from experience):

Step 1: Remove PC from box
Step 2: Plug PC into wall
Step 3: Turn PC on
Step 4: Profit

 

[Yman]

I believe all employees at Best Buy must have an IQ of 80 or lower.

 

[timhorton]

Their return policy is brutal.

I like Future Shop. They take back anything.

What's different about BB's return policy? I've taken back lots of things without any hassle.

It's my understanding that it's pretty much take back anything you don't like for any reason within thirty days.

 

[HunkyBill]

What's different about BB's return policy? I've taken back lots of things without any hassle.

It's my understanding that it's pretty much take back anything you don't like for any reason within thirty days.

They changed it, I hear. Now they're even imposing a restocking fee on many items. In the past when I bought a camera and returned it, it was like a big fucken deal to them. They have like 3 or 4 people around examining the product making you wait for around 15+ minutes while doing so all the while you look like a real fool to everyone watching this.

Although BB staff dont earn commission, they certainly do give the customer a hard time when trying to price match or return an item. Does that remind you of any store, Future Shop maybe?

 

[tedsweettangv]

My nephew had a part-time job at Future Shop. Future Shop is on commission. He said they are both owned by Best Buy but they operate as different companies with different prices, inventory, marketing etc.. I haven't bought anything at either in a while but I used to buy at Future Shop because my nephew would get me a staff discount. Staff discount on big shit like computers in nothing but it is amazing on cables, DVD's etc.