I know this thread is almost a year old, but I am goiing to add my two cents here.
AMG, I met one of my ATFs when she worked with AMG, and we saw each other often after she left you. Those who know my posts know who I am talking about.
I also made an appointment with Sugar who was a complete WOT and $. She complained of being in pain and suffering from a yeast infection. WTF? Why did she accept the appt if she couldn't do the deed? In addition, she was more than an hour late, and was given the wrong address.
In addition, you appear to keep girls on your website who no longer work for you. Jamie and Shanna are two examples. I have called numerous times to set up an appt with one of them, and am always told they are not working that night. In spite of being asked to be advised when they are next working, I have never rcvd a call back. I will no longer waste my time looking through your website because it is unreliable.
So, in spite of my luck with my first try with AMG, my own negative experience, and the combined negative experiences of others on here, it will be long time before I call your company again. "Never is a long time."
You may get enough calls for those who do not know enough that you don't care about the sagging reputation of AMG. However, there are collective complaints about your service here. If you want to be # 1 in Vancouver, listen to us and make real changes.
My first recommendation is to take our complaints seriously, and when rcvd, make an offer to the client that will make him happy to do business with you again... maybe a free session, or a session at a significant discount. Your competition does just that.