A little humour

[Chingada]

Here are some conversations that actually happened between help desk people and their customers.


Customer: "You've got to fix my computer. I urgently need to print a document, but the computer won't boot properly."

Tech Support: "What does it say?"

Customer: "Something about an error and non-system disk."

Tech Support: "Look at your machine. Is there a floppy inside?"

Customer: "No, but there's a sticker saying there's an Intel inside."
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Tech Support: "Just call us back if there's a problem. We're open 24 hours."

Customer: "Is that Eastern time?"
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Tech Support: "Ok, now click your left mouse button."

Customer: (silence) "But I only have one mouse."
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Customer: "Excuse me can I use this disk? It has a hole in it.
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Tech Support: "Do you have 3 1/2 inch diskettes?"

Customer: "No, I only have 3 of them."
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Tech Support: "I need you to right-click on the Open Desktop."

Customer: "Ok."

Tech Support: "Did you get a pop-up menu?"

Customer: "No."

Tech Support: "Ok. Right click again. Do you see a pop-up menu?"
Customer: "No."

Tech Support: "Ok, sir. Can you tell me what you have done up until this point?"

Customer: "Sure, you told me to write 'click' and I wrote 'click'."
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Customer: "Now what do I do?"

Tech Support: "What is the prompt on the screen?"

Customer: "It's asking for 'Enter Your Last Name.'"

Tech Support: "Ok, so type in your last name."

Customer: "How do you spell that?"

 

[zlmmm]

Way back in '92 I did tech support. Here are a few fun ones I recall that happened to me and a few others around me:



Customer: The directions say to "press any key to continue installation".

Me: Yes and what seems to be the problem.

Customer: I can't find the 'any' key on my keyboard.

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Customer: I press the power button and nothing happens.

Me: And the computer is plugged in, correct?

Customer: No one told me I had to plug it in...

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[To try to catch the customers saying funny things, we would claim to put them on hold, but really only press the mute button on our head sets so they could not hear us.]

Customer (thinks he is on hold): See that disk slot? Yeah, I'd fuck it...

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Customer (thinking they are on hold): Honey, you have the best tits. Come on over here so I can feel those babies while I am on hold...


I'm glad I no longer am in support...

 

[Morrigan]

OMFG!!! That's hilarious!! No one told me I had to plug it in!?!?! Some folk are really fresh off the boat, me thinks!

 

[kendo]

Tech Support...it isn't just a job...its an adventure.

Kendo - Tech Support Veteran

 

[Chingada]

I have nothing but admiration for the people in tech support because of computer challenged people like me who ask some pretty dumb questions. When I have to phone Shaw cable tech support they have been great. Very patient people.