Changes Are A'Comin'

Larry's Torch

No Fucks Left
Apr 26, 2020
526
654
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On June 12, 2026, a major change to cell phone and internet services in Canada will take effect. The Canadian Radio-television and Telecommunications Commission (CRTC) has banned telecom providers from charging activation, modification, or cancellation fees for cellphone and internet plans. This rule, established under Telecom Decision CRTC 2026-43, aims to make it easier and more affordable for consumers to switch providers or change plans without facing unexpected costs.

Key points:

  • Fees for activating, changing, or cancelling a plan are prohibited.
  • The ban applies to all wireless providers, regardless of size.
  • Early-cancellation fees related to outstanding device financing or subsidized phone agreements are still allowed.
  • Providers can still charge for physical installation or optional add-on services.
This change follows amendments to the Telecommunications Act that came into force on October 30, 2025.


Long Read If You Wanna
 

sybian

Well-known member
Dec 23, 2014
3,618
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Kamloops B.C.
On June 12, 2026, a major change to cell phone and internet services in Canada will take effect. The Canadian Radio-television and Telecommunications Commission (CRTC) has banned telecom providers from charging activation, modification, or cancellation fees for cellphone and internet plans. This rule, established under Telecom Decision CRTC 2026-43, aims to make it easier and more affordable for consumers to switch providers or change plans without facing unexpected costs.

Key points:

  • Fees for activating, changing, or cancelling a plan are prohibited.
  • The ban applies to all wireless providers, regardless of size.
  • Early-cancellation fees related to outstanding device financing or subsidized phone agreements are still allowed.
  • Providers can still charge for physical installation or optional add-on services.
This change follows amendments to the Telecommunications Act that came into force on October 30, 2025.


Long Read If You Wanna
"Providers can still charge for physical installation"....that kinda sounds familiar.
But we may not be talking about the same thing?
 

Larry's Torch

No Fucks Left
Apr 26, 2020
526
654
93
"Providers can still charge for physical installation"....that kinda sounds familiar.
But we may not be talking about the same thing?
I think that refers to Telus/Rogers coming to your house to install modems, run cable etc.
 
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sexpanther69

Well-known member
Dec 26, 2013
736
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The changing plans or providers makes sense

The only reason you'd be charged a cancel fee is if your in a contract, which I believe is $15per month per product for whatever time is left in said contract, or as they refer to them now Service Agreements

If that's the case expect to see less discounted rates being offered for new and existing customers, onky reason they offer rich discounts is to lock people in..... I saw Telus ad for a 5yr "price lock"... No real point of these companies to offer contracts if they can't charge to cancel

End of the day they'll still try to find new ways to charge some sort of extra fees and continue with yearly rate increases
 

Big Dick Bob

Sloppy blowjob connoisseur
Mar 15, 2019
457
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The $80 activation fee will disappear, but the big providers will charge an extra $5 a month instead.

The Canadian consumer loses again!
 

masterpoonhunter

"Marriage should be a renewable contract"
Sep 15, 2019
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How about the roaming scam.
My plan is part of a company multi seat contract. Roaming texts and data are in the main plan and at 0.5TB a month per seat there is no way it will ever go over, unlimited texts.
But calls? the Mutherfuckers charge per day even if some spamming cunt calls your phone and you don't answer it. Away for 10 days at $16 a day and that just more than tripled my cell cost for the month.
cock suckers
 

lukom

Bobs and Vagenes Poacher
Dec 8, 2010
2,346
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I think that refers to Telus/Rogers coming to your house to install modems, run cable etc.
This just reminded me of something when I worked in Rogers. We had colleagues who were formerly Telus and they came from having unionized jobs. We were looking into ways to see if we could unionize our Frontline, and doing some "cross over" behind Rogers back with the union responsible for telus at the time. We had a meeting with a union rep and he had just come frazzled and annoyed from having to deal with a case at telus where the technician had been fired, and he was unable to defend the employee. Turns out the tech had an arrangement with an sp that she would call tech support fake having issues with her phone and internet services and hed go and attach himself to the job. He would go, do the work, and like that a month later it would have "issues" again, she'd call tech support, she'd give him the case number, he'd attach him self to the job, and hed go. It turns out he would do this during work hours to not raise suspicion at home. However, his manager had suspicions, looked into the customer's account, and did all sorts of digging, and he googled her contact number number on file also, where he found her backpage ad at the time. This raised an investigation, where they even looked up the techs call and sms history, both on his work and personal cell phone, cause he had that with telus. They found texts between him and the sp, stemming back a couple of years.

Both the tech and Sp were dumb here. She should not put any type of information on her personal account that can be traced back to her work. The tech should not have used his work and personal phone, both under the same telco provider he works for to book time with any sp's.
 
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