No single business is like any other business. However, good businesspeople in service industries have this in common: they treat clients with courtesy. There's no reason why this business should be different in that respect.
I UNDERSTAND THAT. That's not what I'm debating. I'm merely pointing out that if a client cares to vent their frustrations to execute in a responsible manner without causing a cyber bonfire. As viewers and subsequent posters, we have the responsibility to weigh
both sides before making judgements or playing the "holier than thou" card.
With a rash of recent rants regarding supposed missed appointments as viewers and posters, we owe each other, more importantly, ourselves to gather facts and make our opinions from the compilation of facts from all parties involved (SP and client). After having read a few of these rants there a few ways to satisfy everyone and help give the SP positive feedback to help them regain their business composure.
You all want this BS to end? Start posting some solutions. Here's one:
Assuming nothing serious has happened to the SP that prevents them from returning Pantsnakes messages, some communication to at least Pantsnake they are alive is certainly an order. Is that a satisfactory compromise?
Now, Pantsnake, what would resolve this issue in order to relieve your discontent? It is not unusual to have reputable SPs offer some form of compensation be it additional time, discounted session/service, etc. Here's the million dollar question: are you looking to rant about your frustations or are trying to expedite a solution from this SP? Assuming it's the latter you need to:
a) name the SP publically or through private mediums and state specifically what the SP if anything the SP can do to meet your satisfaction.
b) what resolution was requested and what was offered. From there you are required to post your decision.
On a general note I can imagine a SP wouldn't ever own up to this embarassment as you, Pantsnake, having described her as well-reviewed. A crucial point is, if and when a resolution has been decided and executed, Pantsnake, you should do a follow up post.
In fairness you have posted this for public viewing and left the SP with little recourse to defend herself having posters roughsod the SP based on
your frustrations. The next public post in regards to this rant would/should be a public follow up. If you wanted to keep this confidential you wouldn't have posted. Finish what you started.
PERB is for the purpose to trade information. Just as you have read the reviews on this SP on PERB, posting what you have doesn't offer readers much information. All we know is you had a case of blue balls and full warm bottle of wine. Information to be traded should be tangible not emptyended.
Think of this as assisting the SPs client relations.
If you aren't offering solutions, you are part of the problem.
MissingOne said:
Well, all of your appointments are tentative until confirmation. That is your policy, to which you are entitled. Not everybody feels the same way. If I choose to make an appointment in advance with a lady, I will make it with a person who considers the appointment to be an agreement to meet, at a certain time and place. I'll happily make a confirmation call, if she so requests, but the purpose of that call is to reassure her that I can and will keep the appointment, not to confirm whether or not we have an appointment.
The part I underlined, it's a bit redundant, isnt' it? Besides, that is precisely what I adopt as exhibited in the following quote in this thread.
Creole Lady Marmalade said:
...compromise between Client and SP is the confirmation call itself. It's out of our hands to make the client call to confirm just and it's out of our hands to make the SP pick up...So no one is left hangin'...
MissingOne said:
Knowing your appointment policy, were I to decide I wanted to see you (and the thought is alluring), I wouldn't bother with a prior arrangement, since it would evidently be meaningless. I'd simply call an hour ahead of time and inquire whether you could and would see me on short notice.
First off, I haven't established, until recently, appointments to be made in advance. It's always been on short notice that I have clearly maintained for over 3 years. Quoted below of requests for appointments for a future date, a deposit.
Creole Lady Marmalade said:
...I'm beginning to ask for a deposit for appointments made for a future date. A clients time is precious but I would like to be given the same consideration. I don't know if that kind if process would work for other SPs.
hunsperger said:
Convoluted Lady Marmalade, what an example of the pot calling the kettle black...
You could learn something from Lady Companion, Sexy Nina Leone and Beautiful Anna...
Keep up the good work ladies...
Convoluted, eh?
Go nuts! Find a thread or post where I have stood a client up while following my booking guidelines. I double dog dare you...
Try contributing to PERB other than threads on missed appointments.
***
Pantsnake, you seem like a cool guy and not a client with ulterior motives but often these public rants have serious consequences that leave SPs leaving disenchanted and ostracised. I know and have faith that you will look into your heart and do the right thing. We all want a happy ending.