I tried to TOFTT a few weeks ago and set up an appointment about 20 minutes in advance. Showed up and was told she was asleep and asked if I could wait until the phone person could run over and wake her up. I said yes and waited we had several exchanges by text and was asked it I would wait because they wanted to make sure I would be there if they came over to wake her up. I said yes. Waited a while and texted to see what the status was and no response. WOT