I penciled in an appt tonight for 9pm. April didn't see it I guess because it was in pencil ( Gawd forbid) and booked me an appt for 9:30. I found out at 8:55 about the 9:30, so I knew I was going to be running late. Nobody's fault. We are human. I didn't want to rush my 9 o'clock too much cause that wouldn't be fair. I did the best I could and unfortunately didn't get out of the room till 10:15. 5 min's later the 9:30 calls telling me he waited until 10:20 and then left. Strange, cause I was out of the room at 10:15. I appologised and appologised and appologised but there was just no pleasing this man. " I won't be back'. Even after offering him a session that was half price or one that was 1.5 hrs for the price of one. Then I explained that because it was written in pencil April didn't see it. "I don't care, I won't be back', and you can tell April that too'. I feel bad he had to wait that long but it was an honest mistake and these things happen. But hey, guess what? After hearing his attitude about the whole situation I don't feel that bad. I did what I could to try and rectify the situation and just got nothing but a bad attitude back. I did everything short of having him come in here and litterally kissing his f*****g ass. Something tells me he is a Perb member and will be on here just blasting me. At this point I don't even care. I give up.
Take care
Rebecca
Take care
Rebecca