Van-to-Vic or Vic-to-Van?
I am certainly not the expert on this subject, but perhaps you mis-understood which cities the girls were travelling from & to. Perhaps it is that CF sometimes has girls who are visiting Vancouver FROM Victoria, as opposed to the other way around. I've heard that sometimes indy sps or girls from agencies here in Victoria work at CF when they go to Vancouver. I have not checked the accuracy of that info either, though.
As to the being put on hold thing, it is often unavoidable to put you on hold if there is only one phone lady & she is trying to answer 5 phone calls at once (or even 2 phonecalls). She may not have known that you were calling long-distance: if she was already on the phone when you called on the other line your number would not have shown up on the call display, or even if you called first or on a different phone, she probably wouldn't have had time to even look at the call display or think about whether the waiting was costing you money or not.
You should let the agency know if you were that unhappy with the service, as most good agencies value their clients' input & will try to make things right. If the perceived "rudeness" is a recurring problem, I'm sure they would like to know, as perhaps it is a problem with a specific phone lady that CF would want to rectify.
And... for guys looking for sps travelling to different cities, such as from Vancouver to Victoria or vice versa, a good resource is (surprise) the internet. There are websites devoted specifically to the subject, & most agencies who do that will have the info posted on their website (including what girls, dates, etc.). I''m sure some of the other "perberts" could give you some links to point you in the right direction.
xoxo V.