I paid for a purchase at Walmart today with my Mastercard. When I was given the transaction slip to sign I noticed that it contained:
- my full credit card number
- expiry date
- my full name
I inked out the credit card number prior to signing the slip which rattled the cashier. She asked me why I did that and that she didn't think I was allowed to. I explained that I didn't feel comfortable with the idea of a slip of paper floating around their backroom with all my information on it and as far as I was concerned, it was in no way necessary for them to have all this information in print.
The cashier said I am going to have to get my manager to have a look at this and I said please do, I would like to have a little chat with them. The manager arrived and didn't have a problem with what I had done but didn't seem at all concerned with "their system".
I explained that I was very troubled with their apparent disregard for the security of customer information. The manager gave me an 800 number for their head office and suggested I call there.
Is it just me, or is anyone else concerned about this? I have made it a habit to do this whenever the situation arises. That slip goes to their cash room where who knows how many staff members have access to it. We don't know how trustworthy they are.
I would urge everyone to take merchants to task when they experience this. If we all make enough noise then maybe the people have some control over this(the merchants, the Banks, Moneris, etc.) will finally wake up to the reality that consumers do NOT want the security of their information compromised and actually do something about this.
- my full credit card number
- expiry date
- my full name
I inked out the credit card number prior to signing the slip which rattled the cashier. She asked me why I did that and that she didn't think I was allowed to. I explained that I didn't feel comfortable with the idea of a slip of paper floating around their backroom with all my information on it and as far as I was concerned, it was in no way necessary for them to have all this information in print.
The cashier said I am going to have to get my manager to have a look at this and I said please do, I would like to have a little chat with them. The manager arrived and didn't have a problem with what I had done but didn't seem at all concerned with "their system".
I explained that I was very troubled with their apparent disregard for the security of customer information. The manager gave me an 800 number for their head office and suggested I call there.
Is it just me, or is anyone else concerned about this? I have made it a habit to do this whenever the situation arises. That slip goes to their cash room where who knows how many staff members have access to it. We don't know how trustworthy they are.
I would urge everyone to take merchants to task when they experience this. If we all make enough noise then maybe the people have some control over this(the merchants, the Banks, Moneris, etc.) will finally wake up to the reality that consumers do NOT want the security of their information compromised and actually do something about this.
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