Muther fucking phone company!
I have a bell cellular account which is only being kept in service since that's the number that 99% of people use to reach me and I'm not about to reprint business cards or fill out endless change forms. This means that I spend zero time looking at my monthly bill and the still sealed envelope gets filed every month. The account is paid automatically against a credit card so in effect takes no effort on my behalf to insure its kept in good standing.
Feeling a little guilty about the 4 pages + envelope needed to send me no information (if I had the time I'd like to ask those fuckers why it takes them 5 sheets of paper to send about 20 lines of text) I thought I'd sign up for online access to the account and have them email me the monthly statement.
I go online and follow the instructions like a good little customer and foolishly expect to be able to view my account. Wrong! Here's the message from Bell:
Pardon? Four to eight weeks so I can view something online? For fuck sakes they could send me the bill by mule train and I'd get it sooner. Talk about a nice idea but totally fucking up expectations and deliver.
I have a bell cellular account which is only being kept in service since that's the number that 99% of people use to reach me and I'm not about to reprint business cards or fill out endless change forms. This means that I spend zero time looking at my monthly bill and the still sealed envelope gets filed every month. The account is paid automatically against a credit card so in effect takes no effort on my behalf to insure its kept in good standing.
Feeling a little guilty about the 4 pages + envelope needed to send me no information (if I had the time I'd like to ask those fuckers why it takes them 5 sheets of paper to send about 20 lines of text) I thought I'd sign up for online access to the account and have them email me the monthly statement.
I go online and follow the instructions like a good little customer and foolishly expect to be able to view my account. Wrong! Here's the message from Bell:
Have you recently consolidated your services on One Bill?
Allow 4 to 8 weeks before you can see your bill. We'll send you an e-mail when your first One Bill is ready to view here.
Allow 4 to 8 weeks before you can see your bill. We'll send you an e-mail when your first One Bill is ready to view here.
Pardon? Four to eight weeks so I can view something online? For fuck sakes they could send me the bill by mule train and I'd get it sooner. Talk about a nice idea but totally fucking up expectations and deliver.