Yes, well, I guess I found that out the wrong way. Sigh. I can't believe the difference in service in the same place... eg the difference between Pam and Holly.
And she had the nerve to ask for way more than Pam. At least, until I said I was only paying what I pay for Pam. Quite frankly, I should have only offered half that, but then hindsight is 20-20.